Customer service
Talk to us.
Real people, every day from 11am to 9pm. We answer the phone.
Phone and WhatsApp
Call us for anything urgent about an order in progress — our desk can reach the rider directly.
For invoices, corporate orders and gifting, email is quickest. We reply the same day.
Visit the store
Our counter in Kathmandu is open daily. Contact details are listed in the footer of every page.